THE REFINERY offers free delivery worldwide.
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Shipping zones
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Free shipping
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Purchases over HKD1000 quality for free courier shipping using FedEx or DHL
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Hong Kong
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Up to 2 business days using Hong Kong Post
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Next day courier using SF Express
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China + Macau
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Up to 4 business days using SF Express
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SF Express
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Asia Pacific (Including Australia)
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Up to 8 business days using Hong Kong Post
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Up to 4 business days
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North America (USA + Canada)
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Up to 9 business days using Hong Kong Post
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Up to 4 business days
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Europe
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Up to 9 business days using Hong Kong Post
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Up to 4 business days
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Rest of the World
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Up to 14 business days using Hong Kong Post
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Up to 7 working days
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International orders will be shipped using the Hong Kong Post delivery service unless the order is subject to a FedEx or DHL courier upgrade.
Courier Upgrade
For shipping addresses outside Hong Kong + China with a purchase value under HKD1000, we offer an upgrade to courier delivery for HKD100.
Free Courier Upgrade
For orders (excluding Hong Kong + China) above HKD1000, we will deliver your order with FedEx or DHL for free.
Delivery Times: Hong Kong + China
In Hong Kong + Mainland China, orders are delivered 6 days a week, excluding Sundays and statutory Public Holidays.
Delivery Times: Rest of the World
Orders are delivered Monday to Friday, subject to the delivery times in your country.
Delivery times are subject to change without prior notice.
Please note that in some cases your local customs office may require additional documents + time to have your package cleared. During such instances, orders may be delayed due to customs clearance.
Import Taxes & Duties
Please note that import taxes, duties + related customs fees may be charged once the parcel arrives at the destination country.
These charges are determined by the customs office of the regarding destination. Payment of these charges + taxes is the responsibility of the recipient and will not be covered by THE REFINERY.
