HONG KONG ONLY - FREE SHIPPING FOR ORDERS OVER HK$500.
SINGAPORE ONLY - FREE SHIPPING FOR ORDERS OVER HK$600

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DELIVERY

THE REFINERY offers free delivery worldwide.

Shipping zones

Free shipping 

Purchases over HKD1000 quality for free courier shipping using FedEx or DHL 

Hong Kong

Up to 2 business days using Hong Kong Post

Next day courier using SF Express 

China + Macau

Up to 4 business days using SF Express

SF Express

Asia Pacific (Including Australia)

Up to 8 business days using Hong Kong Post

Up to 4 business days

North America (USA + Canada)

Up to 9 business days using Hong Kong Post

Up to 4 business days

Europe

Up to 9 business days using Hong Kong Post

Up to  4 business days

Rest of the World

Up to 14 business days using Hong Kong Post

Up to 7 working days

 

International orders will be shipped using the Hong Kong Post delivery service unless the order is subject to a FedEx or DHL courier upgrade.

Courier Upgrade 

For shipping addresses outside Hong Kong + China with a purchase value under HKD1000, we offer an upgrade to courier delivery for HKD100.

Free Courier Upgrade 

For orders (excluding Hong Kong + China) above HKD1000, we will deliver your order with FedEx or DHL for free.

Delivery Times: Hong Kong + China

In Hong Kong + Mainland China, orders are delivered 6 days a week, excluding Sundays and statutory Public Holidays.

Delivery Times: Rest of the World

Orders are delivered Monday to Friday, subject to the delivery times in your country.

Delivery times are subject to change without prior notice. 

Please note that in some cases your local customs office may require additional documents + time to have your package cleared. During such instances, orders may be delayed due to customs clearance. 
Import Taxes & Duties

Please note that import taxes, duties + related customs fees may be charged once the parcel arrives at the destination country.

These charges are determined by the customs office of the regarding destination. Payment of these charges + taxes is the responsibility of the recipient and will not be covered by THE REFINERY.

 

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